You are about to visit our Pure Professionals website, that is intended for use by financial intermediaries only.

Your feedback is important to us

Please take a moment to share your experience

Customer Service Questionnaire


Please take a moment to share your experience and help us to improve our service.




How clear and understandable was the literature we provided?:







If you contacted us to discuss your case:








This is a lifetime mortgage. To understand the features and risks, ask for a personalised illustration.