Our community commitment
Our Corporate Social Responsibility
We are committed to our responsibilities to our staff, the environment, and our local community. We celebrate diversity and embrace our differences, fostering an inclusive and supportive culture.
Our ESG foundations
We have aligned our ESG (Environmental, Social, and Governance) with six of the United Nations Sustainable Development Goals. These shared goals provide a framework for achieving our strategic objectives, ensuring our efforts are impactful and sustainable.
Our commitment to these goals is reflected in our daily operations and long-term strategies. We actively engage in initiatives that promote environmental sustainability, social responsibility, and ethical governance. By doing so, we aim to create a positive impact within our company and the wider community.
Foundation 1: Caring for our community
At Pure Retirement, we are dedicated to positively impacting our community. We provide our staff with a volunteering day, encouraging them to actively participate in initiatives supporting our local environment's wellbeing and growth. Through sustainable projects and community events, we aim to foster long-lasting relationships that benefit society and the environment.
Foundation 2: Social responsibility
We are members of the Equity Release Council, our industry body, and also work with other mortgage lender associations. This ensures that we are a leading force within the financial services sector, driving positive change within the industry.
Diversity and inclusion are fundamental to our success. We are committed to creating a workplace where everyone feels valued and respected. Our initiatives include comprehensive diversity training and our employee-led committee “Empower,” which runs companywide schemes that promote social equity.
Foundation 3: Creating sustainable business
We aim to create a sustainable and resilient business that balances economic growth with our social and environmental responsibility. We proactively investigate methods to minimise our carbon footprint, reduce waste, and conserve energy while delivering a high-quality service to our customers. Through dedicated committee efforts and strategic partnerships, we hope to lead by example and inspire others to adopt sustainable practices to benefit the community.
Our impact
Offsetting our carbon footprint
Each year, we calculate our carbon footprint, volunteer to plant trees and donate to Tree-Nation to help reforest the world.
Employee led committees
Our employees are encouraged to join one of our committees or peer groups that work to support our ESG strategies.
Embedding social responsibility
We embed social responsibility through year-round internal training and quarterly business updates for all employees.
Environmental initiatives
Our environmental policy sets out how we can reduce, reuse and recycle more as a business.
EcoVadis
We work with EcoVadis, a global sustainability rating agency that helps give a structure to our company sustainability assessment.
We achieved "Committed" in 2024, and through their training programme, we now understand how we can improve our sustainability for 2025.
Investors In People
We invest in our people
We work with the recognised Investors In People organisation, which gives us a clear structure to ensure we have the right people, that they are motivated and engaged, and we invest in their training. Gaining Gold since 2019, we are committed to building on their success to ensure that our company culture remains rooted in our values as we grow.
We invest in wellbeing
Our success depends on the mental and physical wellbeing of our employees.
- We offer a healthcare plan through Westfield Health to ensure everyone can access health services and resources.
- We offer access to qualified employee-led mental health first aiders who are on hand to help in a crisis, give wellbeing advice, and provide support with resources or just a friendly chat.
- Our Resilience training workshops run all year and are easily accessible for our all employees
Charity support
Our mission is to both support local charities and retain an active involvement in larger charity fundraising days as part of a wider aim to give something back to the community.
We are currently supporting:
We all get involved with fundraising across the business, organised by our Social Committee, as we feel it is important to support charities and have fun at the same time.
Explore our values and how these shape our actions
Find out more about our company culture, values, and what makes us the specialist lifetime mortgage providers we are today.