Pure Retirement Mobile App
20th February 2019
Pure Retirement is pleased to announce the launch of its new adviser-facing Mobile App, believed to be the first of its kind in the British equity release sector. Available for Android and Apple devices, the app allows advisers instant access to case summaries and historical case data stretching back up to twelve months, as well as providing notifications of any changes in application status.
The app is an easy-to-use and intuitive platform with which to review cases, as well as offering a clear indication of the next stages of application and what - if any - input is needed from the adviser or client. With the touch of a button, advisers can quickly call up client details and contact them directly from the app, as well as access Pure's ever-popular marketing toolkit and all the latest news updates.
The app comes as part of Pure's wider and dedicated approach to technological development. CEO Paul Carter explains that the company is focussed towards "evolving technologies in line with the moving market, easing the process for both advisers and their customers to find the solution that best meets their needs."
The new mobile app is just Pure's latest step in developing technologies to support the adviser network, following its recent refinements to case tracking facilities, and an enhanced online application process.
The case tracker provides an at-a-glance overview of all cases, with nine stages of detail, from KFI through to completion. It also includes a new improved search function and shows estimated and actual property values, loan amounts and commission.
Pure's online application process saves content every step of the way and removes the need for customer signatures. Underwriting criteria is built seamlessly into the online process, but all submissions are still reviewed by underwriters for the first class level of service for which Pure has become renowned. Never a company to stand still, Pure's ongoing developments are part of its continuous progression, with further innovations in the pipeline.
"We're constantly adapting our online services to meet the needs of our registered advisers", says Simon Hayton, Pure's Head of Change, adding that, "Quality of service is our number one priority, made possible with our ever-evolving technology and, most importantly, made meaningful by our people, providing dedicated support for advisers and customers alike."